Destino

Refund Policy

 

Thank you for choosing Destino Hotels for your accommodation needs. Please read our refund policy carefully before making a reservation:

  1. Reservation Cancellations:

    • Cancellations made 48 hours or more before the check-in date will receive a full refund.
    • Cancellations made within 48 hours of the check-in date will result in a cancellation fee equivalent to one night’s stay.
  2. No-shows:

    • Guests who do not arrive on the scheduled check-in date without prior cancellation will be charged a cancellation fee equivalent to one night’s stay.
  3. Refund Process:

    • Refunds for eligible cancellations will be processed within 7-10 business days from the date of cancellation.
    • Refunds will be issued using the same method of payment used for the reservation.
  4. Contact Information for Refunds:

  5. Exceptions:

    • In cases of extraordinary circumstances (natural disasters, pandemics, etc.), we reserve the right to evaluate refund requests on a case-by-case basis.
    • Special non-refundable rates or bookings made through third-party platforms may have different cancellation policies.
  6. Policy Acknowledgment:

    • By making a reservation with Destino Hotels, you acknowledge and agree to abide by the terms of this refund policy.
  7. Changes to Policy:

    • Destino Hotels reserves the right to modify or update this refund policy without prior notice. Any changes will be effective immediately upon posting on our website.

Please review and understand our refund policy before confirming your reservation. If you have any further questions or need assistance, do not hesitate to contact us using the provided contact information.